Once your order has shipped, this is how long the trip normally takes.
| Destination | Typical time in transit, once shipped |
|---|---|
| United States and Canada | 3 to 6 business days |
| Most other countries | 5 to 14 business days |
Those are the published figures from our shipping policy, and they are the same ones we would quote you by email.
The clock starts when the parcel ships
This is the part that catches people out. The ranges above are transit time. They begin on the day the parcel leaves the warehouse, which is the day you get your tracking email. Before that, your order is being prepared, and if something in it is out of stock we hold the whole order until we can send it complete.
The honest way to read that table is "3 to 6 business days after you get tracking", not "3 to 6 business days after you click buy". This is the single most common reason an order feels late when it is not.
What stretches it out
The policy names three things, and they are the right three: inventory availability, customs processing and local carrier conditions. In practice that means:
- Stock. If an item was not available when you ordered, the order waits for it.
- Customs. International parcels can sit at a customs facility for days with no tracking scan at all. This is normal and it is not a lost parcel.
- Local conditions. Weather, peak season, and missed delivery attempts all add days at the far end.
If you have a date to hit
Birthdays are far and away the most common reason people ask us this. If you need a kit by a particular day:
- Check the product page first. If the kit shows as out of stock, do not plan around a date.
- Order as far ahead as you comfortably can.
- Email us at Info@SparkBlocks.ca before you order. Tell us the date and where you are, and we will tell you honestly whether it is realistic.
We would much rather say no in advance than take an order that turns up the day after the party.
Already ordered and it is taking longer than this
Start with Where's my order? to read the tracking, then My order never arrived if it has genuinely stalled.
