Help Center
Answers about choosing a kit, building with it, and getting your order.
Builder resources
Featured support articles
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Which kit should I start with?Answer three questions and we will point you at one kit.
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What do I need to run a Theme Build?Most need the Intro Kit for battery power. One runs on USB-C.
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Where's my order?Find your tracking link, and what to do when it has not arrived.
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My LED, motor or block isn't workingNine times in ten it is the connection, not the block. Try this first.
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Returns, refunds and what comes backSixty days, unopened. Here is exactly what you get back, with the numbers.
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Where to find your instructions and guidesEvery build PDF and learning guide for every kit, in one list.
Quick answers
Do SparkBlocks fit LEGO bricks?
Yes. Our electronic components are built into brick-shaped blocks with standard studs, so they snap onto LEGO bricks and LEGO bricks snap onto them. Most other building bricks at the same scale work too. Kits include the electronics and enough bricks for the official builds, so most families end up using their own collection to go further.
LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this product.
What age is it for?
Eight and up for a child building on their own, and the sweet spot is 8 to 12. Younger kids can join in with a grown-up reading the guide and helping with the fiddly connections. The components are small electronics rather than chunky preschool parts, so it is not a fit for the very young.
Do the Theme Builds work on their own?
Not quite. The Fire Truck, Patrol Car and Walking Ant all move, so they need the battery from an Intro to Circuits Kit. The 3-in-1 Mighty Machines builds stay put on a table, so those also run from the Expansion Kit's USB-C power.
If you are buying your first SparkBlocks, start with the Intro to Circuits Kit.
Can I return it if we change our mind?
Yes, within 60 days of delivery, as long as the kit is still unopened and in resellable condition. Email us first and we will send a prepaid return label. A 10% restocking fee and the cost of the label come out of the refund.
If something arrived broken, missing or faulty, that is a separate thing and it is always free, opened box or not.
Do we need an app, a screen or wifi?
No, none of them. There is nothing to install and nothing to pair. You charge the battery over USB-C and after that the only thing you do is snap blocks together. Flip a switch and current flows, turn the dial and the motor speeds up.
Still need help?
Tell us what is happening and include your order number if you have one. A photo or a short video gets you an answer in one reply instead of four.
We reply within 2 business days.
